By replacing the current HP series print driver with a older version of print driver that does not contain I was able to stop the. is a file used by the “SurePrint” program form HP, and is used to help control the LaserJet printer on Windows PCs. Despite being a highly. Additionally, the printers that have been loaded (HP and HP ) are not present in Printers even though Fault Module Name:

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Spent hour online last night with HP support. If you installed the driver for your printer from the CD ROM that it was bundled with, you can avoid this step completely… however, if you just let Windows install your printer driver, or downloaded a driver from the HP website — you need to be sure you have the correct piece of software for your PC.

Printing problems and printing errors – a Mr Fixit http: Message 19 of Then, the problem is temporarily resolved, until the next PDF that comes along. Check the Mr Fixits here and if you have to use the other methods go back and try them again afterwards. SPL extension you will want to delete these.

Tuesday, December 18, 2: With that done, you will also need to make sure that you do not create PDF print jobs that the printer may still not work with.

Printer not working, fails on boot.

I then reinstalled the printer and it tested out okay. In some cases you may see other files in this directory as well, and in general it is safe to delete them. We generate PDF invoices, reports and other documents – and they all print out fine. Register now while it’s still free! In case it’s of any help:. So I followed similar advice from another source basically the same instructions as what Tim has linked that had me completely uninstalling Adobe Reader and all my other printers, deleting printer keys from the registry, deleting from C: UNcheck Enable bidirectional support.


I have yet to reboot and see if it comes up clean too.

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Disabled Bonjour now to see if that works. They all work fine on their own when Adobe software is not installed.

This will allow you to get your printer working correctly again. In case it’s of any help: Since I’ve had no problem printing pdf documents up to now, and since the problem now appears to be solely with this pdf document, that is a converted scanned image, Jon’s observations describe my precursor conditions exactly, so I’m going to try his solution. I’ve really lost faith in HP products over the past year, I feel their reputation isn’t what it once was and I’m considering switching to their competition.

I just answered my own question. So my workaround is to delete and re-install the driver First you will want to turn off any advanced printing features for your printer. Unfortunately, I have also had to follow Tim’s advice – but I learned the hard way. Sound off everyone, we may be on our way to a definitive solution here – and this occupies a lot of chat on Adobe, Microsoft and HP user groups bulletin boards and wastes a lot of our time, until we get a definitive solution It opens HP LJ properties windows.

Is your computer running out of disk space? In Adobe Reader, click on “Print Hey Man, It works!!! The Print Spooler service terminated unexpectedly. To do this, you should click onto the HP downloads websiteand download the driver for your system.


Adobe, get on the ball.

Microsoft Window Spooler Error

I did the unplug the HP ‘s usb connection trick to make the printers zsd.dll up, deleted the old driver, and installed a new zsr.dl from HP. Go to original post.

You are commenting using your WordPress. And I’m not sure if it’s already posted sorry I didn’t read the whole 3 years worth of posts – Really?!?!

Message zsr.d,l of Windows will notify you if a solution is available. Delete every file within this folder to empty the jammed print queue pressing the “ctrl” and “a” keys will select all files and then you can just hit “delete” Close the explorer window now that we have emptied the cleared spool files, and return to your Services window.

I guess I should try that next.

I set my spooler service to restart and this is now what I see in my logs: Message 12 of Go to Ports tab. You will notice that the application that is printing will “hang” or display a print dialog longer than normal with this change. This has worked so far for us. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Hp10220 Employee and that the phone number is an official Microsoft global customer service number.

Once I reinstalled the printer, I made these changes. It has done this 1 time s.

I’m a really disappointed that Marjon01 had to reinstall Windows OS to fix this, but b really pleased that we seem to be coning down on the problem. Its been a big help, Thanks!